BALLISTIKSupport
Ballistik is a fast online football game for the web, iOS and Android.
Email support@ballistik.io. Tell us your username, your device (web, iPhone, Android) and what happened. We usually reply within a few days.
How do I play?
Open the game and tap the ? button at the top for the controls and a practice match against a bot.
I lost my guest progress
A guest profile lives on one device. Create an account (Profile → Create account) to keep your level, ranks and items on any device. Your guest progress carries over when you do.
I forgot my password
Email us from the address on your account and we'll help you get back in. On the web, you can also sign in with Google if your account uses the same email.
Someone is cheating or abusive
Tap the player's name in a match, chat or friend list and choose Report. Our moderators review every report.
Connection problems or lag
Open Settings → Server and pick the region with the lowest ping, or leave it on Auto. A stable Wi-Fi connection helps.
Purchases
The shop uses coins you earn by playing. There are no real-money purchases in Ballistik.
Delete my account
In the game: Profile → Delete account. Without the game: the account deletion page.
Privacy
See our privacy policy.